Shipping & Returns
We ship to all 48 contiguous states within the USA.
We currently do not ship to Alaska, Hawaii and Puerto Rico. Likewise, we currently do not ship internationally.
We strive to ship orders within 24 hours after purchase. Orders received during weekends or holidays are typically shipped the next business day.
All orders are shipped via USPS or UPS, and are typically received within 2 to 5 business days after shipping. We will send you an email with tracking details once your order has shipped.
|ORDER VALUE||SHIPPING RATE|
|up to $75.00||only $4.99|
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What happens if I don't like the products I ordered?
Any item can be refunded if it is returned within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We will be happy to provide you with a refund, exchange or store credit (postage not included).
Unfortunately, we do not offer a refund on opened or used products. Likewise, we do not accept returns for purchases made via our retail partners.
What about if the product arrives damaged or is not what I ordered?
In this case, we're happy to provide a refund, replacement, exchange or store credit, including all postage costs. Please make sure you email us within 7 days of receiving your order, so that we can make the necessary arrangements.
How to return products
Please email us at hello@CampfireTreats.com to let us know the reason for the return, then print out a copy of your email and send it back to us with your products. Returns will not be accepted unless you have sent us an email first. This policy helps us help you, and all of our customers in the future.
Please send the products to:
Campfire Treats, LLC
4800 Granite Drive, Suite B10
Rocklin, CA 95677