Terms of service
Last updated: July 23, 2026
These Terms of Service (“Terms”) govern your access to and use of the website located at campfiretreats.com and any related services (together, the “Site” and “Services”), which are operated by Campfire Treats, LLC (“Campfire Treats,” “we,” “us,” or “our”). By visiting the Site or purchasing from us, you agree to these Terms, including the additional policies referenced in them, such as our Privacy Policy. If you do not agree, please do not use the Site.
Our Site is hosted by a third-party e-commerce platform that provides the technology allowing us to sell our products and services to you. We may update these Terms at any time by posting the revised version on this page; your continued use of the Site after changes are posted means you accept them.
1. Eligibility and Account
By using the Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given your consent to allow any of your minor dependents to use the Site. You agree to provide current, complete, and accurate account and purchase information, and to keep it updated so we can complete your transactions and contact you as needed. You are responsible for maintaining the confidentiality of your account.
2. Acceptable Use
You agree not to use the Site or our products for any unlawful or unauthorized purpose, to violate any laws in your jurisdiction, to infringe our or others’ intellectual property, to transmit malicious code, to collect or track others’ personal information, to spam or scrape, or to interfere with or circumvent the security or operation of the Site. We may terminate your access for violating these Terms.
3. Products, Pricing, and Availability
We try to display our products and their colors accurately, but we cannot guarantee that your device will display them accurately. Prices, descriptions, and availability are subject to change at any time without notice, and we may limit or discontinue any product. We reserve the right to refuse, limit, or cancel any order, including orders that appear to be placed by dealers, resellers, or distributors, or that we believe are fraudulent. If we cancel or change an order, we may notify you using the contact information you provided.
4. Pet Products and Informational Content
Our products are treats and chews intended for dogs, not for human consumption. They are not a substitute for a complete and balanced diet or for veterinary care. Always supervise your dog while it enjoys a treat or chew, provide access to fresh water, choose an appropriate size for your dog, and introduce new treats gradually. If your dog has a medical condition, allergy, or special dietary need, consult your veterinarian before feeding. Discontinue use and contact your veterinarian if your dog shows signs of an adverse reaction. You are responsible for using our products safely and appropriately for your dog. Treats and chews carry inherent risks, including choking, digestive upset, and allergic reactions; by purchasing our products and giving them to your dog, you acknowledge and accept these inherent risks and agree to supervise your dog during use.
Any educational or informational content we publish — including our blog, articles, and guides — is provided for general informational purposes only. It is not veterinary or medical advice and is not a substitute for consultation with your veterinarian, who understands your dog’s specific health needs. Never disregard or delay seeking professional advice because of something you read on the Site.
5. Subscriptions and Automatic Renewal
We offer subscription plans that deliver products on a recurring basis. By starting a subscription, you authorize us and our subscription service provider to charge your payment method on a recurring basis (for example, monthly or at the interval you select) until you cancel. Key terms:
- Automatic renewal. Your subscription automatically renews at the then-current price and interval until you cancel. We will charge the payment method on file for each renewal.
- Cancellation. You may cancel or modify your subscription at any time through your account or by contacting us, effective for the next billing cycle. Cancelling stops future charges but does not retroactively refund shipments already processed.
- Price changes. We may change subscription pricing. We will not increase the price of your subscription without first sending you notice and giving you the opportunity to cancel before the new price takes effect, as required by law.
- Failed payments. If a charge fails, we may retry, pause, or cancel the subscription.
Where required by law (including California’s automatic renewal law), we will present the material terms clearly before you subscribe, obtain your consent, send any required acknowledgments, and provide an easy way to cancel.
6. Text Messages (SMS)
If you provide your mobile number and opt in, you consent to receive recurring automated marketing text messages from us at that number. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help. We may still send you non-marketing transactional messages, such as order and shipping updates, using the number you provide when placing an order. Neither we nor the wireless carriers are liable for delayed or undelivered messages.
7. Orders, Returns, and Refunds
All purchases are subject to our Shipping & Returns policy, which is incorporated into these Terms. Please review it for information on shipping, returns, exchanges, and refunds.
8. Third-Party Tools, Links, and Services
We may provide access to third-party tools, and the Site may link to third-party websites, over which we have no control. These are provided “as is” and “as available” without warranties, and we are not responsible or liable for third-party tools, content, websites, products, or services. Your use of them is at your own risk and subject to the third party’s terms and policies.
9. User Content and Reviews
If you submit comments, reviews, ideas, or other materials (“User Content”), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, publish, adapt, and display that User Content in any medium, without obligation to keep it confidential, to compensate you, or to respond. You represent that your User Content does not violate any third party’s rights and is not unlawful, abusive, or objectionable. We may (but are not obligated to) monitor, edit, or remove User Content at our discretion.
10. Privacy
Your submission of personal information through the Site is governed by our Privacy Policy, which explains what we collect, how we use and share it, and your choices and rights.
11. Errors, Inaccuracies, and Omissions
Occasionally information on the Site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors and to change or update information, or cancel orders, if any information is inaccurate at any time without prior notice, including after you have submitted an order.
12. Disclaimer of Warranties
Except as expressly stated by us, the Site, Services, and all products are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site or Services will be uninterrupted, timely, secure, or error-free, or that results obtained will be accurate or reliable.
13. Limitation of Liability
To the fullest extent permitted by law, Campfire Treats, LLC and its owners, directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers will not be liable for any indirect, incidental, punitive, special, or consequential damages, or for lost profits, revenue, savings, or data, arising from or related to your use of the Site, Services, or any products, whether based in contract, tort, strict liability, or otherwise, even if advised of the possibility. To the fullest extent permitted by law, our total liability for any claim relating to the Site, Services, or a product will not exceed the amount you paid for the product giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
14. Indemnification
You agree to indemnify, defend, and hold harmless Campfire Treats, LLC and its affiliates, officers, directors, agents, contractors, licensors, service providers, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or the documents they incorporate, or your violation of any law or the rights of a third party.
15. Dispute Resolution; Arbitration; Class-Action Waiver
Please read this section carefully — it affects how disputes are resolved and limits your ability to bring a class action.
Informal resolution first. Before filing a claim, you agree to contact us at hello@CampfireTreats.com and give us at least 30 days to resolve the dispute informally.
Binding arbitration. If we cannot resolve a dispute informally, you and Campfire Treats agree that any dispute arising out of or relating to these Terms or your use of the Site or products will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court. The arbitration will take place in Sacramento County, California, or another mutually agreed location, and judgment on the award may be entered in any court with jurisdiction.
Class-action waiver. Disputes will be conducted only on an individual basis and not as a class, consolidated, or representative action. You and Campfire Treats waive any right to a jury trial.
Opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing hello@CampfireTreats.com with your name and a statement that you opt out of arbitration. If you opt out, or if this section is found unenforceable, disputes will be resolved in the courts identified in Section 16.
16. Governing Law and Venue
These Terms and any dispute arising out of or relating to them or the Site are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Subject to Section 15, you agree that any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Sacramento County, California, and you consent to the jurisdiction of those courts.
17. Termination
These Terms are effective until terminated by either you or us. We may terminate or suspend your access at any time, without notice, if we believe you have violated these Terms. Obligations and liabilities incurred before termination survive.
18. General
These Terms, together with the policies posted on the Site, are the entire agreement between you and us and supersede any prior agreements. If any provision is found unlawful or unenforceable, it will be severed and the remaining provisions will remain in effect. Our failure to enforce any right or provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for any failure or delay in performance due to causes beyond our reasonable control. Section headings are for convenience only.
19. Changes to These Terms
We may update these Terms from time to time. Changes are effective when posted, and we will update the “Last updated” date above. It is your responsibility to review these Terms periodically.
20. Contact Us
Questions about these Terms can be sent to us at:
Campfire Treats, LLC
4800 Granite Dr, Ste B10, Rocklin, CA 95677
Email: hello@CampfireTreats.com | Phone: (916) 259-2930