We are very sorry! This should not have happened. We appreciate you letting us know that the chicken hearts went bad, so we can make it right. We have refunded your payment in full.
Campfire Treats guarantees a minimum of six months shelf life for all products stored in the original unopened packages.
Campfire Treats are made of premium, human grade quality ingredients and are carefully handcrafted in small batches in our own commercial kitchen. We closely cooperate with an ISO 17025 certified food laboratory to ensure the shelf stability of all our treats and chews. In order to provide your four-legged family members with only the best and healthiest treats, we have purposely decided NEVER to add any additives or preservatives. As a result, our products are more sensitive to spoilage than dog treats full of chemicals.